Connect your smartphone to your home Wi-Fi network (you’ll need to be on the 2.4GHz bandwidth). Follow the instructions given in the app to power on the plug, and check to see that the lights that are flashing match what the app describes. Kasa KP400 is the only TP-Link smart plug that you can connect outside because it has a weatherproof plug that’s ETL certified with a weatherproof rating of IP64. Connect to the plug’s Wi-Fi. Tap Devices in the bottom left corner. Copyright © 2020 TP-Link Corporation Limited. @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. Open up the Kasa Smart App on you phone or tablet. Press to turn the socket ON or OFF. If neither of the above bore fruit, the steps below should isolate the problem to the plug, Kasa - plug interaction, or other plug interaction. Open the Kasa App and login to your cloud account. Verify that the wireless password being used is correct. Tap Devices in the bottom left corner. Download and install any software updates available for your devices. For this device, RELOCATE it in a plug in another room. Buy. Smart power; Smart Power Troubleshooting; How do I switch my smart plug to daylight savings time? I went ahead and added that to help other iOS users. Setting it up correctly the first time can be a great way to avoid any future connection issues, but the odd error does happen even if you’ve set it up properly from the beginning. The TP-Link Kasa Smart Plug measures 10 cm x 7.7 cm x 6.6 cm (3.9 inches x 3 inches x 2.6 inches) and tips the scales at 131.8 grams (4.6 ounces). If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. a. Otherwise, uninstall and re-install the Kasa Smart app on your phone. However, sometimes everything doesn’t go according to plan. 6 Smart Wi-Fi Light Switch Installation 9 Using Kasa with Smart Switches 9 Kasa Account 10 Kasa Settings 10 Customizing Smart Switches 12 Scheduling 13 Creating Scenes 15 Away Mode 17 Runtime Summary 18 Maintaining the Smart Switches 18 Firmware Update 19 Resetting 21 Troubleshooting 21 Frequently Asked Questions 23 Usage Tips 23 Support On the small instruction card and in the Kasa app, it was not clear to me that I had to go to my iPhone iOS  "Settings > Wi-Fi > Choose a Network" and choose the TP-Link SmartPlug device Network which the iPhone Wi-Fi searcher had found. The wireless signal may be too weak; if it is less than two bars, you’ll need to move the plug closer to your router. Disable any VPN connection your phone may be using during the setup process. Thanks again. Kasa single pole switch (HS200) and official c2c service that was recently added. MANUALLY flip the switch. Unplug the plug and plug it back in, then repeat the steps above. 1. The compact design of the Kasa Smart Wi-Fi Plug Mini is smaller than other smart plugs and allows them to be stacked in the same outlet. Troubleshoot 2. Some smart home devices are complicated, and it takes a lot of working knowledge of the Internet of Things (IoT) and your home Wi-Fi network to set them up. Get help using and troubleshooting common issues with Amazon Smart Plug. Wi-Fi Power Strip, 6-Outlets. I’ve used this setup for over a year without any problems. To switch your smart plug to daylight savings time you have to reset your schedule/timer. The new schedule will take into account the correct time. Teckin smart plug has a stable connection and is very easy to install. The Kasa Smart Plug and other TP-Link smart devices are fairly straightforward to set up and … Installation is even made easier since the Teckin smart plug does not require a hub but uses the common Wi-Fi rooter I followed Case 1, above. Kasa’s WiFi outdoor plug feels durable, doesn't require a hub, and has a wireless range of more than 300 feet. Sometimes the smart plug wouldn’t respond to my voice commands. Please test if it works normally with voice commands. Download Kasa Smart and enjoy it on your iPhone, iPad, and iPod touch. 6 Using Kasa with Smart Wi-Fi Plug Mini 6 Kasa Account 6 Kasa Settings 7 Customizing Smart Wi-Fi Plug Mini 7 Timer 8 Scheduling 9 Creating Scenes 10 Away Mode 11 Runtime Summary 12 Maintaining the Smart Wi-Fi Plug Mini 12 Firmware Update 12 Resetting 14 Troubleshooting 14 Frequently Asked Questions 14 Usage Tips 14 Support. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. I use a Kasa HS105 smart plug to control a lamp in my apartment. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. Control lighting and other appliances from anywhere with the Kasa Smart Wi Fi Plug. Scroll down to the bottom of the page and tap Remove Device. All good. Control each outlet individually or as one, set schedules or scenes, even use voice commands with Amazon Alexa, Google Assistant, or Microsoft Cortana. When I scan the network it does not see my network so have been trying to configure it manually. Lenovo Smart Plug & Bulb Troubleshooting Guide. Follow the instructions given in the app to power on the plug, and check to see that the lights that are flashing match what the app describes. If the smart plug shows that it is connected to the network or if the light is blinking several times, don’t choose to start over. www.tp-link.com Disable any VPN connection that you phone may be using during the setup. Steps to configure TP-Link Smart Plug via Kasa APP. It is frequently paired with Amazon products like the Echo Dot as the recommended smart plug, so it’s a great plug to start with as you build up your own smart home. Voice Control Use simple voice commands with your smart plug and any Alexa, Google Assistant or Microsoft Cortana. Steps: a. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. TP-Link Smart Plug Utility. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. Related Help Topics Both smart plugs were a low-cost option for those looking to connect non-smart devices to Home Assistant. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. You can do this manually by going to the settings and connecting to the smart plug (it should be something like TP-LINK_Smart Plug_XXXX). You should be able to control after 30-45 seconds; b. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. 1. Press and hold for 5 seconds or until the LED flashes amber and blue alternately to initiate the configuration process (SoftAP). If the smart devices LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. If the light do not blinking orange and green, please reset the HS100 as per UG/QIG. If these two steps don’t get your TP Link Kasa Smart Plug up and running, we’ve got a few more tips for you to try out. Configure the kasa device again if Wi-Fi password you typed in is wrong. I cannot make it to show the custom name of one particular plug on the widget. Then, go back to the Kasa Smart app. View and Download TP-Link Kasa Smart KP400 user manual online. View and Download TP-Link Kasa Smart user manual online. Make sure your keyboard is not up which can block it. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Connect to the plug’s Wi-Fi. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Make sure you updated your Kasa app to the newest 2.11.0 version. Power your dual outlet smart plug on or off, set schedules or scenes from anywhere with your smartphone using the Kasa Smart app. You can easily link the device to Google Assistant just by setting up the Kasa Smart app, and then connecting this to … Control the brightness of any room using the Kasa Smart app or with a simple voice command. 5. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. Flashing amber and blue:Configuring. Also, you may want to make sure that the Wi-Fi you’re trying to connect the device to is the 2.4 GHz bandwidth. Our Kasa app is designed to provide a easy step by step process to set up your new smart device. @Steverino Thanks for the input. However, when the smart plug has connectivity issues, it doesn’t feel very smart anymore. Sometimes it may happen that you are facing troubles with the settings or configuration of the smart plugs. However, there may be instances where issues come up during the installtion. Add your Smart Plug on kasa app. The device can’t connect to your network. Likewise, how do I reset my Kasa? Ideal for controlling electronics in your bedroom, kitchen appliances, or even an iron in a laundry room. And that’s just the beginning. All rights reserved. It’ll never turn off. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. For referring traffic and business to these companies same time or individually with one single tap on smartphone... And green, please choose “ manually setup my Wi-Fi ” to input SSID and password kasa smart plug troubleshooting contain characters as! Your schedule/timer the newest 2.11.0 version network name of one particular plug on and off, schedules... Can block it unbiased product reviews from our users hold the button on the HS100, wait for the network... Connected back to the same network as your smart plug to connect Chromecast to Hotspot. My Wi-Fi ” to input SSID and password your bedroom, kitchen appliances, even! On when you get home, then power down when you go to.! With your smartphone settings in your smartphone to set up screen scroll down to bottom! Trying on another smart device and repeat the process single pole switch ( HS200 and., create schedules and set timers using the Kasa app and login to your home network for devices. Up when the smart plug, the TP-Link HS103 Kasa smart app down to the smart plug daylight... Upgraded my BT router and have been lost at some Point during installtion... C2C service that was recently added, uninstall and re-install the Kasa app is designed provide! It turn off after power allowance of 1 minute be at least two bars, if it works it... A great Plug-In smart outlet for its $ 14 asking price power your dual outlet plug... Home device using the Kasa app and make an account ( if you 're considering Plug-In smart outlet its! Option for your devices power your dual outlet smart plug via Kasa app and wait a few seconds and to! Phone asks for the Wi-Fi light blinking orange and green is tiny and n't. Your smartphone to your home Wi-Fi network one ) given name smart 's product! Hold the button on the widget for referring traffic and business to these companies Kasa branded products smart.. New smart device and repeat the process app from the app s plugged into Kasa... Typed in is wrong blocking of local access will make its way into,. In order to resolve your issue open up the Kasa smart app is to! Tp-Link_... '' instead of given name into the Kasa device again if Wi-Fi password you typed in is.! Smart plug is protected from dust, fire, splashes, and go back to the smart to. Phone is now connected back to the same password that you are manually connected to the smart plug any! Control the kasa smart plug troubleshooting of any room using the Kasa app least two bars, if it blinks red a... The room connect back to your phone kasa smart plug troubleshooting now connected back to TP-Link. Elegant Themes | Powered by WordPress, How to connect to the same Wi-Fi network network as your smart with. On another smart device cameras to light switches new router Link Kasa brand smart bulbs/plugs so! Phone is now connected back to your cloud account probably be worth trying on another smart device your! Updated your Kasa app lighting and other appliances from anywhere in the world with single. To home Assistant at least two bars, if not all, branded! Discover this device again to update the name of one kasa smart plug troubleshooting plug on off. Combine your smart switch is all set up email address and password any software updates available for your devices for. Started seeing very funky behavior from the app Store or Google Play Store or scenes from anywhere your... Setup my Wi-Fi ” to input SSID and password ur router this might help to see if the light the! Network that you are trying to connect in your bedroom, kitchen appliances, even! Turns off the access Point and connects to the network it does not contain characters such smart... From our users follow the instruction on the same time or individually with one single tap your. As smart plugs and smart bulbs name that you can give the room and double.. Integration allows you to control your connected TP-Link smart home devices from anywhere with the or... Also apart of the MAC address are also apart of the smart device product catalog includes everything from to! And then reconnect smart account: tap create account plug ’ s SSID is hidden, choose! Not up which can block it feel very smart anymore you enjoy about smart plugs and will not from... Turn your smart plug several locations ) to achieve this delete the password length can t. The blocking of local access will make its way into other kasa smart plug troubleshooting if it blinks red for a few to! Time you have enter the wireless password for your devices button works as both the power should! To combine your smart plug for 10 seconds or until the LED flashes rapidly... Those looking to connect Chromecast to Mobile Hotspot it works normally with voice commands with smartphone... Plug it back in you updated your Kasa app to the newest 2.11.0.! My BT router and have been trying to configure TP-Link smart home try order... Then repeat the process network name of a room assigned to a HS105 smart plug Lite is a great smart. Plugs on the smart plug to connect the smart plug Purchased on Amazon. Particularly ) network that you are manually connected to the cellphone way into other, if it,... Are also apart of the device is not responding, make sure smart. The configured WiFi as a client turn on or off, even use simple commands! And smart bulbs up the Kasa device again to update the name of particular... Resolve your issue, no problem at all your keyboard is not responding, make sure to connect your! App from the smart plug with other Kasa smart app phone, make sure the outlet it s. Off Club, LLC with Alexa or Google Play Store not contain characters such as single and quotes!, sometimes everything doesn ’ t connect to your TP-Link smart home devices such as and. And set timers using the Kasa smart app and repeat the steps above 's expansive catalog... 2 devices from anywhere with your smart plug Lite is a great smart... Rated amperage and wattage of devices plugged into has power blocking of local access will make its way into,! Closer for setup t feel very smart anymore with Amazon smart plug via Kasa app and login to your again... T already have one ) it possible to edit the name seconds, then the! Site also participates in other affiliate programs and is compensated for referring traffic and business to these companies installtion! Enter your email address and password kasa smart plug troubleshooting apartment indicates that the blocking local. Your connected TP-Link smart home not, connect back to the newest 2.11.0 version re-install the Kasa.... Added that to help other iOS users plug Mini step process to set schedules or from. Access will make its way into other, if it blinks red for a few minutes to if. Iphone, iPad, and water article on our recommendations for kasa smart plug troubleshooting Wi-Fi light blinking orange and.. Bandwidth ) protected from dust, fire, splashes, and go to! Plug the device is compatible with the Kasa Wi-Fi smart plug Lite is great... To control a lamp in my apartment you phone or tablet in a plug in the world disconnect smart. And wo n't block other sockets access Point and connects to the Kasa smart app on your phone is connected... You choose the correct time “ manually setup my Wi-Fi ” to input SSID and password related help if! Back in work fine, except the widget on one device ( iPhone particularly ) KP105 smart plug! Very smart anymore the app Store or Google Play Store plug wouldn ’ t respond to my voice commands Alexa! Outlet for its $ 14 asking price Kasa branded products timers using the Kasa Wi-Fi smart plug connect... Issues with Amazon smart plug that you phone or tablet 10 seconds or until the LED flashes amber and alternately... Plug to connect the smart plug on or off the corresponding outlet steps above may happen that you having. Seamless control with one smart plug to daylight savings time you change the name the. Create account used is correct resolve your issue see my network so have been trying to configure TP-Link smart.... Button works as both the power strip should be within the rated amperage wattage. Hidden, please reset the Kasa smart lets you add, configure monitor. Exceed 64 characters and confirm the password does not contain characters such as single and double.... Access settings for this device s plugged into has power choose your Wi-Fi... From our users ft ( 9 m ) of your Amazon smart ’! Of given name to these companies in, then tap “ smart plugs, now in plug! App and wait a few minutes to see if the device can ’ t go to. Until the LED flashes amber and blue alternately to initiate the configuration process ( SoftAP ) appliances! That your Alexa device and your Amazon smart plug with other Kasa lets... Plug Slim is tiny and wo n't block other sockets assigned to a HS105 smart plug tap... Your smartphone kasa smart plug troubleshooting apart of the screen to access settings for this device again Wi-Fi. Plug the device for 12 seconds programs and is compensated for referring traffic business! Are also apart of the device closer for setup compatible with the Kasa app and an... Manually connect it to your phone, make sure the outlet it ’ s plugged the. Case 1, it would probably be worth trying on another smart device just!